NOC Engineer - Network Operations Center Specialist
Join PT RackH Lintas Asia, one of Indonesia’s leading IT companies, as a NOC Engineer and become part of an elite team driving cutting-edge network operations. In this critical role, you will monitor, troubleshoot, and maintain our clients’ network infrastructure in Medan, Sumatera Utara, ensuring seamless connectivity and optimal performance.
As a NOC Engineer, you will be at the heart of our network operations center, leveraging your expertise in tools like SolarWinds, PRTG, and Nagios to proactively manage and resolve network issues. You will work closely with cross-functional teams to implement network solutions, ensuring high availability and security for our clients.
This is your chance to grow in a dynamic environment, with opportunities to develop your skills and advance your career in network operations.
📋 Tanggung Jawab Pekerjaan
- Monitor and maintain network infrastructure using SolarWinds, PRTG, and Nagios
- Troubleshoot and resolve network issues promptly to ensure minimal downtime
- Implement and manage network security protocols and best practices
- Collaborate with IT teams to ensure seamless integration of network solutions
- Provide technical support and guidance to end-users and clients
- Conduct regular network performance reviews and optimizations
- Document network configurations and incident reports
- Participate in on-call rotations to ensure 24/7 network availability
🎓 Kualifikasi & Syarat
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Minimum 3 years of experience in network operations center (NOC) or similar roles
- Certifications in CCNA, CCNP, or equivalent industry-recognized certifications
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP, etc.)
- Experience with network monitoring tools such as SolarWinds, PRTG, and Nagios
- Proficient in scripting languages such as Python or Perl
- Excellent problem-solving and analytical skills
- Strong communication and teamwork abilities
🛠️ Keahlian
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