Front Desk Associate - Primacare Dental

Join Primacare Dental as a Front Desk Associate and become the welcoming face of our modern dental practice in Bali. In this dynamic role, you will serve as the first point of contact for patients, ensuring a seamless and professional experience from check-in to checkout. You will be responsible for scheduling appointments, managing patient records, and providing excellent customer service. With a growing patient base and a commitment to excellence, Primacare Dental offers a unique opportunity to thrive in a vibrant and supportive environment.

Based in the heart of Canggu, our clinic is equipped with state-of-the-art dental technology, including the latest software for patient management and appointment scheduling. You will work closely with our team of dental professionals to ensure that every patient leaves with a smile and a positive experience. If you are passionate about customer service, have a friendly demeanor, and are eager to make a difference in the dental industry, we invite you to apply and be part of our growing team.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients upon arrival, ensuring a warm and professional welcome.
• Schedule and manage patient appointments using our in-house software.
• Maintain and update patient records accurately and efficiently.
• Handle patient inquiries and provide information about our services and treatments.
• Coordinate with dental staff to ensure smooth appointment flow and timely patient check-ins.
• Manage front desk operations, including billing and insurance processing.
• Assist in maintaining a clean and organized front desk area.
• Promote our dental services to new and existing patients through various communication channels.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or customer service role, preferably in a healthcare setting.
• Strong communication and interpersonal skills to handle patient interactions professionally.
• Proficiency in using computer software for patient management and appointment scheduling.
• Familiarity with dental insurance and billing processes.
• Ability to work in a fast-paced environment with a friendly and approachable demeanor.
• Basic knowledge of English is a plus, but not mandatory as we can provide training.
• High school diploma or equivalent experience.
• Excellent organizational and time management skills.

🛠️ Keahlian

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